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Lite Plus Unlimited IT Support

Unlimited support for occasional-access users — at a Cyber Essentials-certified business

Lite Plus is Lite, for light-touch users at businesses that hold Cyber Essentials. The small premium over standard Lite reflects the CE service overhead — and ensures your whole estate, including occasional-access users, is on the right plan tier.

£26.25 + VAT

Per user, per month

Key Features Of This Package

CE-qualified tier

The correct plan for occasional-access users at CE-certified businesses — consistent service and plan designation across your whole estate.

Unlimited support

No limits on helpdesk access. Lite Plus users get full IT support coverage at a price that reflects their usage.

Pairs with Core or Complete

Lite Plus sits alongside Complete for your full-desk users — giving you a clean, right-priced mixed estate.

Light-touch users at a Cyber Essentials business. Covered correctly.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Lite Plus Unlimited IT Support

Lite Plus Unlimited IT Support is the Cyber Essentials variant of the Lite plan, for occasional-access users at CE-certified businesses. It ensures everyone on your estate is on the correct plan tier once CE is in place.

Why Choose Our Lite Plus Unlimited IT Support

When you hold Cyber Essentials and have users who access systems occasionally — trustees, part-time staff, field workers. Lite Plus is the correct designation for these users once CE is achieved.

What's Included In Our Lite Plus Unlimited IT Support

Unlimited helpdesk and IT support for light-touch users, within a Cyber Essentials-aligned managed service contract.

Benefits Of Our Lite Plus Unlimited IT Support

Correctly priced for occasional-access users while reflecting CE status, clean estate management across all user types, and consistent service delivery.

How to become a customer

Enquire Now

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Lite Plus Unlimited IT Support
We have complied a list of questions that are often asked about Lite Plus Unlimited IT Support and how it can help your business. If you can’t see the answer to a question you have, please contact us today!
Lite is for occasional-access users without CE. Lite Plus is for the same user type at CE-accredited businesses. The small premium reflects the CE service overhead.
Yes. Once your business holds Cyber Essentials, occasional-access users should move to Lite Plus to reflect the correct plan tier.
Yes — £23.62 per user per month.
Yes. Full-desk users on Complete, occasional-access users on Lite Plus. Mixed estates are standard.
Trustees, non-executive directors, field staff, volunteers, or anyone who accesses managed systems occasionally rather than daily.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
They’d revert to standard Lite at the next adjustment point. We manage plan changes at renewal.
Yes. Response times are per ticket, not per plan type.
Security packs require Complete IT Support. Lite Plus users aren’t eligible.
Lite Plus sits alongside a broader contract covering your full-desk users. Speak to us about your estate.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law