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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Lite Plus is Lite, for light-touch users at businesses that hold Cyber Essentials. The small premium over standard Lite reflects the CE service overhead — and ensures your whole estate, including occasional-access users, is on the right plan tier.
Lite Plus Unlimited IT Support is the Cyber Essentials variant of the Lite plan, for occasional-access users at CE-certified businesses. It ensures everyone on your estate is on the correct plan tier once CE is in place.
When you hold Cyber Essentials and have users who access systems occasionally — trustees, part-time staff, field workers. Lite Plus is the correct designation for these users once CE is achieved.
Unlimited helpdesk and IT support for light-touch users, within a Cyber Essentials-aligned managed service contract.
Correctly priced for occasional-access users while reflecting CE status, clean estate management across all user types, and consistent service delivery.
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Lite is for occasional-access users without CE. Lite Plus is for the same user type at CE-accredited businesses. The small premium reflects the CE service overhead.
Yes. Once your business holds Cyber Essentials, occasional-access users should move to Lite Plus to reflect the correct plan tier.
Yes — £23.62 per user per month.
Yes. Full-desk users on Complete, occasional-access users on Lite Plus. Mixed estates are standard.
Trustees, non-executive directors, field staff, volunteers, or anyone who accesses managed systems occasionally rather than daily.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
They’d revert to standard Lite at the next adjustment point. We manage plan changes at renewal.
Yes. Response times are per ticket, not per plan type.
Security packs require Complete IT Support. Lite Plus users aren’t eligible.
Lite Plus sits alongside a broader contract covering your full-desk users. Speak to us about your estate.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law