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Professional IT Support Service

Full managed IT, complete security, and Cyber Essentials — all in one package

The Professional IT Support Service is for businesses that want the best — complete IT support, the strongest security we offer, and Cyber Essentials tools and certification support all in one package. If you need to protect your reputation, meet compliance requirements, and have confidence your IT is in safe hands, this is it.

Business Pricing

£104.50 + VAT

Per user, per month (3-year term)

Not-For-Profit Pricing

£80.85 + VAT

Per user, per month (3-year term)

Key Features Of This Package

Complete IT support

Complete Unlimited IT Support — the CE-aligned tier, required for all security packs, with the full service wrap-around your estate deserves.

The strongest security stack

Complete Device Security Pack (full ThreatLocker suite, default-deny protection) and Complete Cloud Security Pack (M365 monitoring, backup, Avanan email security, and 24/7 SOC).

Cyber Essentials included

The Complete Cyber Essentials Pack gives you the training, phishing simulations, policies, and password management to achieve and maintain Cyber Essentials — support from a Crown Cyber Security Provider.

Complete peace of mind — with Cyber Essentials built in.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Professional IT Support Service

The Professional IT Support Service combines Complete Unlimited IT Support, Complete Device Security Pack, Complete Cloud Security Pack, Complete Cyber Essentials Pack, Microsoft 365 Business Premium, and Cloud Email Signatures into one per-user monthly price. It's our most comprehensive managed IT package.

Why Choose Our Professional IT Support Service

For businesses that handle sensitive or regulated data, hold (or want to hold) Cyber Essentials, or simply want the strongest managed IT and security service available. Also the right choice if you've been targeted by a cyber attack or want to meet supply chain and insurer requirements.

What's Included In Our Professional IT Support Service

Complete Unlimited IT Support, Complete Device Security Pack (RoboShadow, NinjaOne, SentinelOne Control, full ThreatLocker suite), Complete Cloud Security Pack (ThreatLocker Choice, Ninja SaaS Backup, Avanan Advanced Protect, Avanan IRaaS), Complete Cyber Essentials Pack (Usecure, CE Policy Pack, Keeper Enterprise), Microsoft 365 Business Premium, and Cloud Email Signatures (Exclaimer).

Benefits Of Our Professional IT Support Service

The strongest endpoint, cloud, and email security we offer — all in one price. Cyber Essentials tools and support included. Complete IT support with the service level a CE-certified business deserves. One trusted partner for everything IT.

What's included in this package

Includes...

Cloud Email Signatures (Exclaimer)

Centrally managed email signatures for Microsoft 365 and Google Workspace

Email signatures are a brand touchpoint that gets broken the moment someone updates their own. Exclaimer puts signature management in the hands of IT — consistent branding, legal disclaimers, and marketing banners on every email, from every device, every time.

Key Features

Includes...

Microsoft 365 Business Premium

Microsoft’s all-in-one SMB licence — Office, Teams, security, and device management

Microsoft 365 Business Premium is the right Microsoft 365 tier for SMEs that take security seriously. It bundles the Office apps your team uses every day with Exchange, Teams, SharePoint, OneDrive, Intune, Entra ID P1, and Defender for Business — everything needed to run a modern, secure business.

Key Features

Includes...

Complete Cyber Essentials Pack

Our recommended Cyber Essentials bundle — training, policies, and password security

The Complete Cyber Essentials Pack is what we recommend to every client. It addresses the two biggest human-factor risks in one bundle: being tricked by phishing, and using weak or reused passwords. Training plus a best-in-class password manager, at one per-user price.

Key Features

Includes...

Complete Cloud Security Pack

Monitoring, backup, AI email security, and 24/7 SOC response in one pack

Email is the number one attack vector. The Complete Cloud Security Pack adds Avanan’s inline AI email security and 24/7 human incident response to the Core pack’s monitoring and backup — giving you the coverage businesses handling client data, finances, or sensitive information genuinely need.

Key Features

Includes...

Complete Device Security Pack

Enterprise-grade endpoint lockdown for businesses that can’t afford a breach

Complete moves from ‘detect and respond’ to ‘prevent and control’. The full ThreatLocker suite means only approved software can run, approved apps can only do what they’re supposed to, data can’t leave via unauthorised routes, and anomalies are surfaced for investigation. This is what we recommend.

Key Features

Includes...

Complete Unlimited IT Support

Full managed IT support for Cyber Essentials-certified businesses

Complete Unlimited IT Support is the recommended plan for full-desk users at CE-certified businesses. It’s also the required tier for every security pack add-on — because genuine security needs a service wrap-around that knows your estate and can act quickly when it matters.

Key Features

How to become a customer

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Professional IT Support Service
We have complied a list of questions that are often asked about Professional IT Support Service and how it can help your business. If you can’t see the answer to a question you have, please contact us today!

Three significant upgrades: Complete IT Support (instead of Core), Complete Device Security Pack (adds the full ThreatLocker suite — Allowlisting, Ringfencing, Storage Control, Network Control, Endpoint Detect), and the Complete Cyber Essentials Pack (Usecure, policy pack, and Keeper Enterprise password manager).

It includes the Complete Cyber Essentials Pack — the tools, training, policies, and password management to achieve and maintain CE. The annual certification itself (£600) is a separate add-on. Speak to us about including it.

The full ThreatLocker zero-trust stack — Allowlisting (default-deny application control), Ringfencing (application containment), Storage Control (USB and cloud data movement), Network Control (host-based firewall), and Endpoint Detect (anomaly detection) — on top of NinjaOne, SentinelOne, and RoboShadow.

Complete IT Support is the CE-aligned tier — required for all security pack add-ons and the correct plan for CE-certified businesses. The Professional package moves everything to Complete, giving you the right service level for a business with strong security controls.

Yes — nonprofit pricing is available across all components. Speak to us for the combined nonprofit rate.

Rolling monthly, 12, 24, or 36 months. The price shown is based on a 3-year commitment. Shorter terms are available at slightly higher prices.

Yes — the Complete Cloud Security Pack includes Avanan Advanced Protect (AI email security inline with M365) and Avanan IRaaS (24/7 human SOC response for email incidents).

Yes. We can upgrade at any point — at renewal or mid-contract. Many clients start on Essential and move to Professional when Cyber Essentials becomes a requirement or priority.

Monday to Friday, 9am to 5pm. Out-of-hours cover is available by arrangement — speak to us about your requirements.

Server support is priced separately per server. We’d recommend Complete Server Support alongside the Professional package to match your plan tier.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law