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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
On-premise, cloud, or hybrid — proactively monitored, properly managed, and fully supported.
Your server is the backbone of your business. When it’s working, nobody notices. When it isn’t, everything stops. We Do Your IT Support provides dedicated server support packages for businesses running on-premise, cloud, or hybrid infrastructure — keeping your systems stable, secure, and performing the way they should. No reactive scrambling, no unexpected failures — just properly managed infrastructure from a team that knows what they’re doing.
Browse our server packages below or get in touch to talk through what your business needs.
Whether you’re running on-premise hardware, cloud infrastructure, or a mix of both, there’s a server support package built for your business. Every package is built on the same foundation of proactive monitoring, managed patching, and verified backups — with a dedicated team that takes full ownership of your server environment so you don’t have to think about it.
Servers need a different level of attention than workstations. Core Unlimited Server Support gives your on-premise or hosted servers proactive management — patching, monitoring, remote management, and unlimited engineering time — for businesses that don’t yet hold Cyber Essentials.
Key Features
Complete Unlimited Server Support is the managed server plan for businesses that hold Cyber Essentials. At the Complete tier, the security controls and compliance posture of your server estate are more stringent — which is reflected in the service level and the price.
Key Features
Servers often hold the data your entire business runs on — files, databases, applications, and configurations built up over years. NinjaOne Server Backup takes full image-level backups so that if something goes wrong, you can restore quickly and completely.
Key Features
Whatever your infrastructure, we support it.
Physical servers on your site, managed and maintained by our team. We handle the monitoring, patching, backups, and day-to-day management — so your team doesn’t have to think about it.
Cloud infrastructure gives businesses flexibility and scalability without the hardware overhead. We design, deploy, and manage Azure environments that are secure, cost-effective, and right-sized for your business — not over-engineered, not under-specified.
Most businesses run a mix of on-premise and cloud. We manage both — giving you the benefits of each without the complexity of maintaining them separately or dealing with two different support teams.
A server failure at the wrong moment can cost a business thousands — in lost productivity, data recovery costs, and emergency support fees. Our server support packages are built around preventing that from happening, not just responding when it does.
Proactive monitoring means we see problems forming before they become failures. Managed patching means vulnerabilities are closed before they’re exploited. Tested backups mean that even in a worst-case scenario, your data is safe and your business can get back on its feet fast.
Every issue is triaged by business impact — if your server is down, you’re first in the queue and we’re on it immediately.
Our server support packages are available to all We Do Your IT Support contract clients — whether you’re already with us or just getting started. We offer a range of ready-made server support packages that work straight out of the box, and we can tailor them to your business if your infrastructure is more complex.
When you come on board, we’ll have a proper conversation about your business, what you’re running, and what your server environment looks like — so your support contract and server package work together in the way that’s right for you.
The Starter IT Support Service gives your business what it needs to get going with managed IT — expert helpdesk support and the minimum device security every managed estate should have. Simple pricing, unlimited support, and no nasty surprises.
Key Features
The Essential IT Support Service brings together everything most businesses need in a single monthly price. IT support and device security as the foundation, layered with complete cloud and email security, a Microsoft 365 Business Premium licence, and centrally managed email signatures. Reliable IT and real cyber defence, simply bundled.
Key Features
The Professional IT Support Service is for businesses that want the best — complete IT support, the strongest security we offer, and Cyber Essentials tools and certification support all in one package. If you need to protect your reputation, meet compliance requirements, and have confidence your IT is in safe hands, this is it.
Key Features
That’s completely normal — and we’ve made it easy to find out. Answer a few quick questions and we’ll point you straight to the right package for your business. No jargon, no hard sell, just the right answer in under two minutes.
We work with small and medium-sized businesses across Bristol, the South West, and beyond. Our clients span professional services, legal, education, manufacturing, and healthcare — sectors where data security and compliance matter most. What they have in common is that they want proper cyber security handled by people who know what they’re doing and will tell them the truth about where they stand.
Not sure if we’re the right fit? Get in touch — we’ll give you an honest answer.
Common questions
Yes — we support physical servers, virtual machines, and cloud-based server infrastructure including Microsoft Azure.
Yes. We’ll carry out a thorough audit of your current setup, identify any risks or gaps, and take over ongoing management from there. We’ll tell you honestly if anything needs addressing before we do.
We don’t work to rigid SLAs — we prioritise based on impact. If your server is down, you get an immediate response. Every issue is triaged in our system so the most business-critical problems are always dealt with first.
Our backup and disaster recovery processes are designed for exactly this scenario. We’ll work to restore your environment as quickly as possible — and because we test your backups regularly, we know they’ll work when you need them.
Yes — cloud migration is something we plan and manage carefully. We’ll assess your current environment, recommend the right approach, and handle the migration with minimal disruption to your business.
Yes. Azure is our primary cloud platform for server infrastructure. We design, deploy, and manage Azure environments for businesses of all sizes.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law