Contact Us

Core Unlimited IT Support

Full managed IT support for full-desk users — without Cyber Essentials

Core Unlimited IT Support is the full managed IT service for full-desk users at businesses that don't yet hold Cyber Essentials. Unlimited helpdesk, proactive monitoring, and everything your team needs to work without IT getting in the way — with the overhead of a non-CE estate already accounted for.

£47.25 + VAT

Per user, per month

Key Features Of This Package

Truly unlimited

No ticket caps, no time limits, no per-incident charges. Your team calls, we answer.

Proactive, not reactive

NinjaOne monitors your estate continuously — we’re often aware of issues before you are, acting on them before they cause disruption.

The starting point

Core is for businesses without CE. The goal is to work towards Cyber Essentials and move users to Complete — we’ll help you get there.

Unlimited IT support. No surprises.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Core Unlimited IT Support

Core Unlimited IT Support is the managed IT service plan for full-desk users at businesses without Cyber Essentials. It provides the full WDYG service — unlimited helpdesk, device management, patching, monitoring, and remote access — with the service overhead of a non-CE estate included.

Why Choose Our Core Unlimited IT Support

When your team are full-desk users relying on managed IT daily, but your business doesn't yet hold Cyber Essentials. Core is the right starting point on the path to CE.

What's Included In Our Core Unlimited IT Support

Unlimited helpdesk and IT support, device management via NinjaOne, automated patching, proactive monitoring, and remote access for your team.

Benefits Of Our Core Unlimited IT Support

Unlimited support without bill shock, issues caught proactively before they cause downtime, and a managed IT relationship that grows with your business towards CE and Complete.

How to become a customer

Enquire Now

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Core Unlimited IT Support
We have complied a list of questions that are often asked about Core Unlimited IT Support and how it can help your business. If you can’t see the answer to a question you have, please contact us today!
Complete is for businesses that hold Cyber Essentials. Core is for those that don’t — the extra overhead of supporting a non-CE estate is priced in. The goal is to achieve CE and move to Complete.
Yes — £42.52 per user per month.
Security packs require Complete IT Support. To add a security pack, you’d need to move to Complete first.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
Yes. NinjaOne is deployed on all managed devices and includes a free remote access tool for your team.
By achieving Cyber Essentials. We’ll work with you on the certification — once you hold CE, your users transition to Complete at the next renewal or mid-contract.
Yes — Core Unlimited Server Support is priced separately per server.
High disk usage, failing hardware, services going down, missed patches, unusual CPU or memory usage, and hardware warnings. We act on alerts before they become incidents.
All day-to-day IT support — account issues, software problems, device troubleshooting, user adds and removes, and everything in between. If it’s IT, we cover it.
Speak to us about your estate size. We work with businesses of all sizes.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law