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Complete Unlimited IT Support

Full managed IT support for Cyber Essentials-certified businesses

Complete Unlimited IT Support is the recommended plan for full-desk users at CE-certified businesses. It's also the required tier for every security pack add-on — because genuine security needs a service wrap-around that knows your estate and can act quickly when it matters.

£52.50 + VAT

Per user, per month

Key Features Of This Package

CE-aligned service

The right plan for CE-certified businesses — service delivery consistent with a tighter, better-controlled estate.

Security pack-ready

The only IT Support tier that supports security pack add-ons. All packs — Cyber Essentials, Device Security, Cloud Security, AI Security — require Complete.

Truly unlimited

No ticket caps, no per-incident charges, no surprises on your bill. Your team calls, we answer — every time.

The right IT support for a business that takes security seriously.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Complete Unlimited IT Support

Complete Unlimited IT Support is the managed IT service plan for full-desk users at Cyber Essentials-certified businesses. The required foundation for all security pack add-ons and our default recommendation for any business serious about managed IT.

Why Choose Our Complete Unlimited IT Support

When your business holds Cyber Essentials and your team are full-desk users relying on managed IT daily. Also required before adding any security pack to your contract.

What's Included In Our Complete Unlimited IT Support

Unlimited helpdesk and IT support, device management via NinjaOne, automated patching, proactive monitoring, remote access, and eligibility for all WDYG security pack add-ons.

Benefits Of Our Complete Unlimited IT Support

Unlimited support without surprises, proactive management that prevents downtime, a trusted IT partner who knows your estate, and the foundation that makes security packs work.

How to become a customer

Enquire Now

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Complete Unlimited IT Support
We have complied a list of questions that are often asked about Complete Unlimited IT Support and how it can help your business. If you can’t see the answer to a question you have, please contact us today!
Core carries extra overhead for the higher support burden of non-CE estates. Complete reflects a tighter, better-controlled environment — and is the foundation for our security pack stack.
Yes — £47.25 per user per month.
All of them — Cyber Essentials Pack, Device Security Pack, Cloud Security Pack, and AI Security Pack (Core and Complete variants).
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
Yes. NinjaOne is deployed on all managed devices and gives your team free remote access to their own machines.
Yes — Complete Unlimited Server Support is available per server, added to your per-user plan.
We can start you on Core and move to Complete once CE is achieved — or if you’re pursuing CE at the same time as onboarding, we’ll agree the right approach.
Standard helpdesk covers business hours. Out-of-hours cover is available — speak to us about your requirements.
Yes. All security packs, including the AI Security Pack, require Complete Unlimited IT Support as the base.
Speak to us about your estate. We work with businesses of all sizes.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law