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Complete Server Support

Unlimited server support for Cyber Essentials-certified businesses

Complete Unlimited Server Support is the managed server plan for businesses that hold Cyber Essentials. At the Complete tier, the security controls and compliance posture of your server estate are more stringent — which is reflected in the service level and the price.

£135.00 + VAT

Per server, per month

Key Features Of This Package

CE-aligned server management

The right plan for servers at CE-certified businesses — service delivery consistent with the higher controls and compliance requirements of a CE estate.

Unlimited engineering time

No caps on helpdesk or engineering. Complex server work, troubleshooting, configuration changes — all covered.

Proactive and patch-managed

Continuous NinjaOne monitoring and automated patching keep your servers secure and available.

Your servers, managed to the highest standard.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Complete Server Support

Complete Unlimited Server Support is the per-server managed IT plan for CE-certified businesses. It provides the full server management service with the compliance overhead appropriate for a Cyber Essentials-accredited estate.

Why Choose Our Complete Server Support

For every managed server at a CE-certified business. Should be paired with Complete per-user IT support — both should match the Complete tier once CE is in place.

What's Included In Our Complete Server Support

Unlimited server support and engineering, NinjaOne monitoring, automated patching, and remote management — consistent with CE-certified service delivery.

Benefits Of Our Complete Server Support

Full server management at the right tier for a CE business, proactive issue detection, automatic patching, and unlimited support without caps.

How to become a customer

Enquire Now

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Complete Server Support
We have complied a list of questions that are often asked about Complete Server Support and how it can help your business. If you can’t see the answer to a question you have, please contact us today!
Complete reflects the additional security controls, compliance requirements, and service overhead of managing servers in a CE-certified environment.
No — NinjaOne Server Backup is a separate product priced per server. We strongly recommend it for every managed server.
Yes — £121.50 per server per month.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
Generally, server support tier should match your user support tier. If your business holds CE, all managed servers should be on Complete.
Server support moves from Core to Complete at the next renewal, or sooner if you prefer. Speak to us when your CE certification is in place.
Yes. NinjaOne monitors continuously and we’re alerted immediately on critical server events.
Per managed server instance — physical or virtual. Speak to us about your configuration.
Day-to-day management, troubleshooting, configuration changes, user and permission management, and reactive support. Large project work — migrations, major upgrades — is scoped separately.
Security packs are per-user products. Server-level security tools (NinjaOne, SentinelOne, ThreatLocker) are deployed to servers as part of the Device Security Pack.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law