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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Complete Unlimited Server Support is the managed server plan for businesses that hold Cyber Essentials. At the Complete tier, the security controls and compliance posture of your server estate are more stringent — which is reflected in the service level and the price.
Complete Unlimited Server Support is the per-server managed IT plan for CE-certified businesses. It provides the full server management service with the compliance overhead appropriate for a Cyber Essentials-accredited estate.
For every managed server at a CE-certified business. Should be paired with Complete per-user IT support — both should match the Complete tier once CE is in place.
Unlimited server support and engineering, NinjaOne monitoring, automated patching, and remote management — consistent with CE-certified service delivery.
Full server management at the right tier for a CE business, proactive issue detection, automatic patching, and unlimited support without caps.
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Complete reflects the additional security controls, compliance requirements, and service overhead of managing servers in a CE-certified environment.
No — NinjaOne Server Backup is a separate product priced per server. We strongly recommend it for every managed server.
Yes — £121.50 per server per month.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
Generally, server support tier should match your user support tier. If your business holds CE, all managed servers should be on Complete.
Server support moves from Core to Complete at the next renewal, or sooner if you prefer. Speak to us when your CE certification is in place.
Yes. NinjaOne monitors continuously and we’re alerted immediately on critical server events.
Per managed server instance — physical or virtual. Speak to us about your configuration.
Day-to-day management, troubleshooting, configuration changes, user and permission management, and reactive support. Large project work — migrations, major upgrades — is scoped separately.
Security packs are per-user products. Server-level security tools (NinjaOne, SentinelOne, ThreatLocker) are deployed to servers as part of the Device Security Pack.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law