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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
The Starter IT Support Service gives your business what it needs to get going with managed IT — expert helpdesk support and the minimum device security every managed estate should have. Simple pricing, unlimited support, and no nasty surprises.
The Starter IT Support Service combines Core Unlimited IT Support with the Core Device Security Pack — giving your business expert helpdesk support and baseline device protection in a single monthly per-user price. It's the starting point for any business beginning their managed IT journey.
For businesses that need reliable IT support and the minimum security baseline in place. Starter is a solid starting point and a stepping stone towards the more comprehensive Essential or Professional packages.
Core Unlimited IT Support (unlimited helpdesk, NinjaOne device management, automated patching, monitoring, remote access) and Core Device Security Pack (RoboShadow vulnerability scanning, NinjaOne RMM, SentinelOne Control next-gen AV, ThreatLocker Elevation).
One predictable monthly price for IT support and device security, unlimited support without bill shock, devices kept patched and protected automatically, and a trusted IT partner available whenever your team needs help.
Includes...
Core Unlimited IT Support is the full managed IT service for full-desk users at businesses that don’t yet hold Cyber Essentials. Unlimited helpdesk, proactive monitoring, and everything your team needs to work without IT getting in the way — with the overhead of a non-CE estate already accounted for.
Key Features
Includes...
The Core Device Security Pack is the ‘do not get ransomwared’ starter bundle. It keeps devices patched, scans for vulnerabilities, protects with next-generation AV, and removes the hidden risk of staff running with full admin rights — all automatically, all in one pack.
Key Features
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Core Unlimited IT Support and the Core Device Security Pack — unlimited helpdesk, automated patching, next-gen AV, vulnerability scanning, and admin rights management.
It’s the minimum we’d put a business on. If you handle client data, use cloud services like Microsoft 365, or want email security, the Essential package adds those layers. We’ll recommend the right fit for your situation.
Rolling monthly, 12, 24, or 36 months. Over 80% of our clients choose the 3-year term for the best value and cost predictability.
12 months: 5% off. 24 months: 10% off. 36 months: 20% off. The prices shown are based on a 3-year commitment.
Yes — £48.32 per user per month on the same 3-year term.
No — Microsoft 365 is included from the Essential package upwards. Starter covers IT support and device security. If you need M365 licences, speak to us.
No ticket caps, no time limits, no per-incident charges. Your team can call or log tickets as often as they need, and it’s all covered in the monthly price.
Yes. We can upgrade your package at any point — at renewal or mid-contract. As your business grows or your security requirements change, we’ll move you up.
Yes. Starter uses the Core IT Support tier, which is designed for businesses that don’t yet hold Cyber Essentials. The goal is to work towards CE and move to the Professional package over time.
Monday to Friday, 9am to 5pm. Out-of-hours cover is available by arrangement — speak to us about your requirements.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law