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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Cut through the noise. Find out what AI can actually do for your business — and how to get there safely.
AI is everywhere right now — and so is the hype. The businesses that get real value from it aren’t the ones that rush in with the latest tool. They’re the ones that take the time to understand where AI fits, what their data looks like, whether their security is in order, and how to bring their team with them.
We Do Your IT Support offers AI consultancy for small and medium businesses that want to adopt AI properly — with a strategy that’s built around their business, not a generic framework. We’re NCSC Assured, ISO 27001 certified, and led by a team that understands both the technology and the security implications of getting it wrong.
Most AI projects fail — not because the technology doesn’t work, but because the foundations aren’t in place. Poor data quality, unclear goals, security gaps, and teams that don’t know how to use the tools are the real reasons AI investments don’t deliver.
Good AI consultancy doesn’t start with tools. It starts with an honest look at where your business is now — your data, your infrastructure, your people, and your processes — and builds a realistic roadmap from there.
That’s what we do. No overselling, no off-the-shelf recommendations, no technology for the sake of it. Just clear, honest advice from people who understand your business and take your security seriously.
Whether you’re just starting to think about AI or you’re ready to take the next step, we meet you where you are. Every business is different — so every conversation starts with understanding yours. Here’s where we can help:
We work with you to identify where AI can genuinely add value in your business — and where it can’t. That means understanding your goals, your processes, and your constraints before recommending anything. The output is a clear, prioritised roadmap that fits your budget, your team, and your timeline.
Before committing to AI adoption, it’s worth knowing where you actually stand. Our AI readiness assessment reviews your Microsoft 365 environment, your data, your infrastructure, your security, your governance, and your team’s readiness — and gives you a written report with expert analysis and tailored recommendations.
Using AI without a clear policy in place is a risk most businesses don’t see coming. We help you build a practical AI policy that covers how AI tools are used across your business, what data they can access, and who is responsible for what. That means your team can use AI confidently — and your business stays on the right side of its legal and compliance obligations.
AI introduces new data security risks that most businesses haven’t considered. We assess how your data is being handled, stored, and accessed by AI tools — and make sure the right controls are in place to keep it safe.
Everything a small or medium business needs to get started with AI — properly.
Microsoft 365 Copilot reads across your entire tenant. Before you switch it on, you need to know where your sensitive data is, who can see it, and whether permissions are in order. The Core AI Security Pack does exactly that — then gives your team the coaching to make Copilot genuinely useful.
Key Features
A structured self-assessment covering strategy, data, infrastructure, people, governance, and security. Takes around ten minutes and gives you a clear starting point — including where to focus first and where external support might be needed.
AI tools access, process, and sometimes store sensitive business data. Understanding the security implications before you deploy is essential — not an afterthought. Our AI data security guidance helps you understand the risks and put the right controls in place.
Not sure whether your business needs an AI policy — or where to start if it does? Our AI policy and governance page covers everything from what a good policy looks like to the ready-made policy packs we offer for businesses that need something in place quickly.
Our AI pack is available to all We Do Your IT Support contract clients — whether you’re already with us or just getting started. We offer a ready-made AI pack that works straight out of the box, and we can tailor it to your business if your needs are more specific.
When you come on board, we’ll have a proper conversation about your business, your existing technology, and where AI can make the biggest difference — so your support contract and AI pack work together in the way that’s right for you.
The Starter IT Support Service gives your business what it needs to get going with managed IT — expert helpdesk support and the minimum device security every managed estate should have. Simple pricing, unlimited support, and no nasty surprises.
Key Features
The Essential IT Support Service brings together everything most businesses need in a single monthly price. IT support and device security as the foundation, layered with complete cloud and email security, a Microsoft 365 Business Premium licence, and centrally managed email signatures. Reliable IT and real cyber defence, simply bundled.
Key Features
The Professional IT Support Service is for businesses that want the best — complete IT support, the strongest security we offer, and Cyber Essentials tools and certification support all in one package. If you need to protect your reputation, meet compliance requirements, and have confidence your IT is in safe hands, this is it.
Key Features
That’s completely normal — and we’ve made it easy to find out. Answer a few quick questions and we’ll point you straight to the right package for your business. No jargon, no hard sell, just the right answer in under two minutes.
We work with small and medium-sized businesses across Bristol, the South West, and beyond. Whether you’re just starting to explore what AI could do for your business or you’re ready to build a proper strategy, we work with businesses at every stage of their AI journey.
Not sure if we’re the right fit? Get in touch — we’ll give you an honest answer.
Common questions
The Starter package covers unlimited IT support and core device security — the essentials every managed estate needs. Essential adds cloud and email security, Microsoft 365, and email signatures. Professional adds the strongest security stack we offer plus Cyber Essentials tools and certification support. Full details are on each package page.
Most businesses need both — but in the right order. Tools without strategy lead to wasted budget and poor adoption. We’ll help you get the sequence right.
It depends on your business, your existing technology, and what you’re trying to achieve. Microsoft Copilot is the most relevant starting point for most businesses already on Microsoft 365, but it’s not always the right first step. We’ll tell you honestly what makes sense for you.
This is one of the most important questions to ask — and most businesses don’t ask it early enough. Our AI data security guidance covers exactly this. Get in touch and we’ll walk you through the key considerations for your business.
It varies depending on the scope. An AI readiness assessment typically takes one to two weeks from initial conversation to written report. A full AI strategy engagement takes longer — we’ll scope it properly before we start so you know what to expect.
If your team is using AI tools — even informally — then yes. Without a clear policy, you have no control over what data is being shared with AI platforms, who is responsible for AI-generated outputs, or how to handle mistakes. It doesn’t need to be complex, but it does need to exist. We’ll help you build one that’s practical and proportionate to your business.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law