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Core Server Support

Unlimited IT support for servers — at businesses without Cyber Essentials

Servers need a different level of attention than workstations. Core Unlimited Server Support gives your on-premise or hosted servers proactive management — patching, monitoring, remote management, and unlimited engineering time — for businesses that don't yet hold Cyber Essentials.

£90.00 + VAT

Per server, per month

Key Features Of This Package

Unlimited engineering time

No per-incident charges. Unlimited helpdesk and engineering time for all covered servers.

Proactive monitoring

NinjaOne monitors your servers continuously — services, disk health, CPU, memory, event logs. We’re alerted before issues escalate.

Automated patching

OS and application patching runs automatically on schedule — servers stay up to date without manual intervention.

Your servers, managed, monitored, and always on.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Core Server Support

Core Unlimited Server Support is the managed IT service for servers at businesses without Cyber Essentials. It provides full server management — monitoring, patching, remote access, and unlimited support — with the appropriate service overhead for non-CE environments.

Why Choose Our Core Server Support

For every managed server on your estate that needs active monitoring, patching, and support. Priced per server, added alongside your per-user IT support plan.

What's Included In Our Core Server Support

Unlimited server support and engineering time, NinjaOne monitoring and alerting, automated patching, and remote management.

Benefits Of Our Core Server Support

Servers stay patched and monitored automatically, issues surface before they cause outages, and unlimited support means no unexpected engineering bills.

How to become a customer

Enquire Now

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Core Server Support
We have complied a list of questions that are often asked about Core Server Support and how it can help your business. If you can’t see the answer to a question you have, please contact us today!
Complete is for servers at CE-certified businesses and costs more due to the additional security controls and compliance overhead. Both provide unlimited support.
No — NinjaOne Server Backup is a separate product priced per server per month. We strongly recommend adding backup to every managed server.
Yes — £81.00 per server per month.
Physical on-premise and hosted/virtual servers — primarily Windows Server. Speak to us about Linux or other configurations.
Yes. NinjaOne monitors continuously. Critical alerts reach us regardless of time of day.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively.
We configure patch schedules during onboarding — typically out of hours to avoid disruption. Critical patches are reviewed and applied as quickly as is safe.
NinjaOne alerts us immediately. Response depends on severity and your SLA — speak to us about out-of-hours cover requirements.
Per managed server instance — physical or virtual. If you run multiple VMs on one host, each VM counts separately.
Yes — security pack components including SentinelOne and ThreatLocker are deployed on servers as well as workstations through the Device Security Pack.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law