Menu
No data was found
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Not every member of your team lives in Microsoft 365 from nine to five. Lite is designed for trustees, field workers, volunteers, and other occasional-access users — full managed IT support at a price that reflects how they actually use technology.
Lite Unlimited IT Support is the per-user IT support plan for light-touch and occasional-access users — trustees, part-time staff, field workers, volunteers. Same helpdesk access, priced for the usage profile.
When part of your team are occasional-access users who need IT support available but don't use managed systems intensively. Pair with Core or Complete for your full-desk users on the same contract.
Unlimited helpdesk and IT support for light-touch users, managed through your WDYG contract.
Right-priced support for occasional-access users, no ticket caps or per-incident charges, and a clean mixed-estate model for organisations with varied user types.
Step 1
Step 2
Step 3
Step 4
Step 5
Core is for full-desk users — people in M365 all day. Lite is for users who access systems occasionally. Both provide unlimited support; the price reflects the different usage overhead.
Yes. Mixed estates are exactly what Lite is designed for — occasional-access users on Lite, full-desk staff on Core or Complete.
Lite Plus is for light-touch users at businesses that hold Cyber Essentials. Lite is the correct tier without CE.
Yes — £21.26 per user per month.
Yes. Response SLAs apply per ticket, not per plan type.
Security packs require Complete IT Support. Lite users aren’t eligible for pack add-ons.
Rolling monthly, 12, 24, or 36 months — with 5%, 10%, and 20% discounts respectively on IT support plans.
Yes. We can adjust user plan types when circumstances change — for example, a part-time employee going full-time.
Trustees, non-executive directors, field staff, volunteers, or anyone who accesses systems occasionally rather than daily. If in doubt, speak to us.
Speak to us about your estate. We work with businesses of all sizes and will tailor the contract accordingly.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law