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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
NinjaOne is the engine behind your managed IT service. It keeps every device on your estate patched and up to date, monitors for issues before they become problems, and gives both your IT team and your own staff remote access to devices — all from a single platform.
NinjaOne is a Remote Monitoring and Management (RMM) platform deployed on every managed device. It automates OS and application patching, monitors device health, alerts on issues, and provides remote access — all from one console. It also acts as the delivery platform for our backup services.
From the moment you have managed devices. NinjaOne is the foundation of every Device Security Pack and is deployed across your entire managed estate — workstations and servers.
OS and third-party application patching, device health monitoring and alerting, remote access for IT team and end users, scripting and automation, and integration with NinjaOne backup services.
Devices stay patched and protected without anyone having to remember to update them, issues get caught early before they cause downtime, and your team can get remote help quickly without waiting for a site visit.
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Software companies regularly release updates that fix security vulnerabilities and bugs. Patching is the process of applying those updates. NinjaOne does this automatically, on schedule, so nothing is missed.
No. NinjaOne patches Windows, macOS, and over 200 third-party applications — including Chrome, Adobe, Zoom, and other common business tools.
We configure patch schedules to run outside business hours — typically overnight or at weekends — so updates don’t interrupt your working day.
NinjaOne watches for things like high disk usage, failed backups, services going down, unusual CPU or memory usage, and hardware warnings. When a threshold is breached, your IT team is alerted immediately.
Yes. NinjaOne includes a free remote access tool for end users, so staff can connect to their work computer from home or when travelling — without needing a separate VPN or remote desktop licence.
Yes. NinjaOne is ISO 27001 certified and uses encrypted connections for all remote access sessions. We manage all agent deployments and access controls on your behalf.
Yes. NinjaOne supports both Windows and macOS devices. If you have a mixed estate, it manages them all from the same console.
NinjaOne keeps your devices patched and monitored — it’s the operational layer. Antivirus (SentinelOne in our stack) detects and stops threats. Together they cover different but complementary parts of your security posture.
No. The NinjaOne agent is designed to be lightweight and runs silently in the background without noticeable impact on performance.
We configure patch policies carefully, including testing schedules and rollback options. If a patch causes an issue, we’ll identify and remediate it through your support plan.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law