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Essential IT Support Service

IT support, device and cloud security, M365, and email signatures — all in one package

The Essential IT Support Service brings together everything most businesses need in a single monthly price. IT support and device security as the foundation, layered with complete cloud and email security, a Microsoft 365 Business Premium licence, and centrally managed email signatures. Reliable IT and real cyber defence, simply bundled.

Business Pricing

£86.17 + VAT

Per user, per month (3-year term)

Not-For-Profit Pricing

£64.32 + VAT

Per user, per month (3-year term)

Key Features Of This Package

Everything in Starter

Core Unlimited IT Support and Core Device Security Pack — the IT support and device protection foundation.

Complete cloud and email security

Complete Cloud Security Pack adds M365 monitoring, SaaS backup, Avanan AI email security, and 24/7 SOC response — covering the most common attack vector.

Microsoft 365 and email signatures

Microsoft 365 Business Premium and Exclaimer email signatures — the productivity and branding tools your team uses every day, included in the price.

The core IT systems every business needs — IT support, security, and Microsoft 365 in one.

Adam Gillett, Head Of Business Partnerships - We Do Your IT Support

What Is Our Essential IT Support Service

The Essential IT Support Service bundles Core Unlimited IT Support, Core Device Security Pack, Complete Cloud Security Pack, Microsoft 365 Business Premium, and Cloud Email Signatures (Exclaimer) into one per-user monthly price.

Why Choose Our Essential IT Support Service

For businesses that want a complete, well-rounded IT and security foundation — not just the minimum. If you're on Microsoft 365 (or planning to be), send and receive business email, and want real email security included, Essential is the natural choice.

What's Included In Our Essential IT Support Service

Core Unlimited IT Support, Core Device Security Pack (RoboShadow, NinjaOne, SentinelOne Control, ThreatLocker Elevation), Complete Cloud Security Pack (ThreatLocker Choice, Ninja SaaS Backup, Avanan Advanced Protect, Avanan IRaaS), Microsoft 365 Business Premium, and Cloud Email Signatures (Exclaimer).

Benefits Of Our Essential IT Support Service

One price covers IT support, device security, cloud and email security, Microsoft 365 licences, and professional email signatures — no piecemeal purchasing, no gaps in coverage, and no bill shock.

What's included in this package

Includes...

Microsoft 365 Business Premium

Microsoft’s all-in-one SMB licence — Office, Teams, security, and device management

Microsoft 365 Business Premium is the right Microsoft 365 tier for SMEs that take security seriously. It bundles the Office apps your team uses every day with Exchange, Teams, SharePoint, OneDrive, Intune, Entra ID P1, and Defender for Business — everything needed to run a modern, secure business.

Key Features

Includes...

Cloud Email Signatures (Exclaimer)

Centrally managed email signatures for Microsoft 365 and Google Workspace

Email signatures are a brand touchpoint that gets broken the moment someone updates their own. Exclaimer puts signature management in the hands of IT — consistent branding, legal disclaimers, and marketing banners on every email, from every device, every time.

Key Features

Includes...

Core Cloud Security Pack

Close the Microsoft shared-responsibility gap for your M365 tenant

Running on Microsoft 365 doesn’t mean your data is fully protected. Microsoft looks after the platform — data loss, account compromise, accidental deletion, and SaaS posture are your responsibility. The Core Cloud Security Pack addresses this with baseline M365 monitoring and independent backup.

Key Features

Includes...

Core Device Security Pack

The baseline every managed device should have

The Core Device Security Pack is the ‘do not get ransomwared’ starter bundle. It keeps devices patched, scans for vulnerabilities, protects with next-generation AV, and removes the hidden risk of staff running with full admin rights — all automatically, all in one pack.

Key Features

Includes...

Core Unlimited IT Support

Full managed IT support for full-desk users — without Cyber Essentials

Core Unlimited IT Support is the full managed IT service for full-desk users at businesses that don’t yet hold Cyber Essentials. Unlimited helpdesk, proactive monitoring, and everything your team needs to work without IT getting in the way — with the overhead of a non-CE estate already accounted for.

Key Features

How to become a customer

Step 1

Initial Enqiry

Step 2

Advice

Step 3

Setup

Step 4

Call For Support

Step 5

Billed In Arrears
Frequently Asked Questions About Essential IT Support Service
We have complied a list of questions that are often asked about Essential IT Support Service and how it can help your business. If you can’t see the answer to a question you have, please contact us today!

Significantly more. Essential adds the Complete Cloud Security Pack (M365 monitoring, SaaS backup, Avanan AI email security, and 24/7 IRaaS), a Microsoft 365 Business Premium licence, and Exclaimer email signatures. Starter covers device security; Essential covers your whole environment.

Yes — Microsoft 365 Business Premium is included in the Essential package price. No separate Microsoft licence purchase needed.

It includes ThreatLocker Choice (M365 anomaly detection), Ninja SaaS Backup (backup of Exchange, OneDrive, SharePoint, Teams), Avanan Advanced Protect (AI email security), and Avanan IRaaS (24/7 human SOC response for email threats).

12 months: 5% off IT support, 10% off security packs. 24 months: 10% off IT support, 10% off packs. 36 months: 20% off IT support, 10% off packs. The price shown is based on a 3-year commitment.

Yes — nonprofit pricing is available across all components. Speak to us for the combined nonprofit rate.

Not as standard — Cyber Essentials tools, training, and certification are included in the Professional package. Essential is the right base for most businesses; Professional adds the CE layer.

The Complete Cloud Security Pack includes Avanan Advanced Protect (AI-powered inline email security) and Avanan IRaaS (24/7 human SOC response) — enterprise-grade email security at SMB pricing.

Yes — at any point. Professional adds Complete IT Support, Complete Device Security Pack, and the Complete Cyber Essentials Pack. We can upgrade you at renewal or mid-contract.

Monday to Friday, 9am to 5pm. Out-of-hours cover is available by arrangement.

Server support is priced separately per server. Speak to us about adding Core or Complete Server Support alongside the Essential package.

Reassuring Availability

There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.

Richard Sharp – Sharp Family Law