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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
IT that works on site, not just in the office, and certification that keeps you on the tender list.
Construction businesses tend to look small to an IT provider and behave like large ones. Fifteen people in the office, a turnover with a lot of noughts, projects running across several sites, and a supply chain that expects you to prove your security before you get on the list. This page is about the three things that actually cost construction firms money: site connectivity that doesn’t work, payments that go to the wrong account, and tenders you can’t bid for.
The office is fine. The sites are the problem. Every new project means connectivity in a cabin somewhere, kit that survives a site environment, and people who need access to drawings and systems from a muddy field. Then in six months it all comes down and goes up somewhere else. Most IT providers are set up for offices that stay where they are.
You’re a target for payment fraud, and the amounts are large. Construction runs on applications for payment, lots of subcontractors, and email. A message saying a subbie’s bank details have changed, arriving at the right point in a valuation cycle, is extremely convincing. Firms lose very significant sums this way and recovery is rare.
Certification is now a condition of working. Main contractors, public sector clients and framework operators increasingly require Cyber Essentials from their supply chain before awarding. If you can’t produce it, you don’t get asked, and you often won’t be told that’s why.
Construction moves fast and the margins are tight. IT should remove friction and open doors, not add admin.
When you’re managing crews, subcontractors, suppliers and deadlines, chasing an IT provider is another plate to spin. A site that can’t reach the system stalls a day’s work. A quote that goes out late loses a job. And a payment that goes to a fraudulent account is money that was never insured and usually never comes back.
Then there’s the slower cost. A tender you can’t bid for, or a framework you drop off, because the security question came back blank. That doesn’t show up as an IT problem on anyone’s report. It shows up as a quiet reduction in the work available to you.
Done properly, this is one piece of work rather than three. Protect your email and devices properly, get the sites set up so they just work, and get certified. The same effort stops the fraud, keeps the sites running and puts you back on the list.
Connectivity, cabin setups, devices and access for a new site, then taken down and moved when the project ends. Planned alongside your programme rather than scrambled for in week one.
Advanced email security aimed at account takeover and impersonation, domain protection so your address is harder to spoof, and practical advice on the process your team follows when any supplier says their bank details have changed.
Certification and the security stack behind it, so when a main contractor or public body asks, the answer is yes and the certificate is to hand.
Two minutes, a handful of questions, and a straight answer about what you could and couldn’t evidence today. Worth doing before the next PQQ lands.
We point construction firms at Professional for a commercial reason rather than a technical one. Cyber Essentials is increasingly a condition of being awarded work by main contractors, public sector clients and frameworks, and Professional includes the certification tools and support rather than leaving you to arrange it when a deadline is already on you. It also gives you the strongest security stack we offer, which is what stands between your finance team and a convincing email about changed bank details.
For a firm winning work on the back of relationships rather than formal tenders, Essential covers complete cloud and email security, real Microsoft 365 backup, device security and your Microsoft 365 Business Premium licence. Solid ground, and stepping up when a certification requirement appears is straightforward.
Either way the first conversation is about your sites, your devices and how payments get authorised. That’s where the money is.
The Professional IT Support Service is for businesses that want the best — complete IT support, the strongest security we offer, and Cyber Essentials tools and certification support all in one package. If you need to protect your reputation, meet compliance requirements, and have confidence your IT is in safe hands, this is it.
Key Features
Every package is unlimited support with no ticket caps and no per-incident charges. Rolling monthly terms are available, longer terms carry a discount, and not-for-profit pricing applies across the range.
Nobody changes a supplier’s payment details on the strength of an email, ever, without a verification call to a number you already held. Free, and the single most valuable thing on this list.
Directors and finance especially. That’s where the fraud is aimed.
Laptops and tablets go missing from vans and cabins regularly. An encrypted device that’s gone is an inconvenience. An unencrypted one with project and personal data on it is a reportable incident.
Including for people with poor signal. If your team is emailing revisions around because the proper system is awkward, that’s a problem waiting to become an expensive one.
Project records have to survive long after practical completion, for reasons your contracts will explain better than we can.
The same kit, the same way, every time. Faster to deploy, easier to support, cheaper over a few projects.
This is the part that stops most people, and it’s usually smaller than imagined.
What you’re running, what your teams actually use in the field, how payments are authorised, and what you could evidence on a tender today. About an hour, no obligation, and you keep the findings.
Email security, multi-factor authentication, device protection and the groundwork for Cyber Essentials, because those are the things with a number attached.
An agreed setup for new projects so mobilisation is a known quantity rather than a scramble.
Unlimited support, monitoring, patching, and someone who picks up when a site manager rings at half seven in the morning.
Questions construction firms ask us
Yes, and it’s one of the more useful things we do in this sector. Connectivity for a cabin, devices, access and printing, set up for mobilisation and taken down at the end. The more notice we get from your programme, the smoother it is.
Usually, yes. There are several options depending on the location and how long the project runs, and some work far better than the 4G dongle in a drawer. We’d look at it site by site rather than promising a single answer.
Assume it isn’t until you’ve verified it by phone, on a number you already held, not one in the email. Technically we can reduce how often those emails reach you at all, by protecting mailboxes properly and filtering for impersonation. But the process rule is what actually stops the loss, and it costs nothing.
It depends where you’re starting from and we’ll tell you honestly after a look. Certification is included in our Professional package, and as an NCSC Assured Service Provider and IASME certified Cyber Advisor we take you through the whole process rather than handing you a form.
We support the workstations, storage, network and the sharing of large models with external parties, which is where most of the pain is. We work alongside the software vendor’s own support rather than replacing it.
Yes, and it’s worth doing properly. There’s a real difference between a laptop that suits an office and one that will survive a site, and getting it wrong costs more over three years than buying right once.
With encryption and device management in place, a stolen device is a replacement job rather than a data breach, and it can be wiped remotely. Without them it’s a considerably worse week.
We don’t work to fixed SLA response times, and that’s deliberate. We work on priority, so a site that can’t operate is dealt with as a site that can’t operate, not slotted into a contractual window behind something trivial.
No. You can take any package on a rolling monthly term. Longer terms carry a discount, and the current rates are on each package page, but that’s your choice, not a condition.
We look after construction firms and other multi-site, mobile businesses across Bristol, Bath, Cheltenham, Gloucester, Somerset and Swindon, with remote support anywhere in the UK. We’re an NCSC Assured Service Provider, Cyber Essentials Plus certified, and ISO 9001 and ISO 27001 accredited, which is usually exactly what a main contractor is checking for in a supplier.
Start with an hour. You’ll come away knowing what you could evidence on a tender tomorrow and where your payment process is exposed.
I cannot praise the team at WDYIT enough. They are incredibly responsive, reliable, and a pleasure to work with. We have been collaborating with them for over 10 years and highly recommend their services!