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Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Whether you’re a one-person operation or a growing business with a full team, we’re here to help. Get in touch and let’s talk about what we can do for you.
Proactive, friendly, and properly managed — IT that works for your business, not against it.
Running a business is hard enough without worrying about whether your IT is going to let you down. We Do Your IT Support has been keeping Bristol businesses running since 2006 — with proactive monitoring, unlimited helpdesk support, and a team that takes full ownership so you never have to chase anyone or sit in the middle of a blame game between suppliers.
Browse our packages below or get in touch and we’ll help you find the right fit.
Whether you’re a small business looking for the essentials or a growing organisation that needs a full security stack, there’s a package built for you. Every package includes unlimited support requests, proactive monitoring, and a dedicated team that takes full ownership of your IT — with no long-term lock-in and no hidden costs. Choose the level that fits your business today, and upgrade whenever you’re ready.
The Starter IT Support Service gives your business what it needs to get going with managed IT — expert helpdesk support and the minimum device security every managed estate should have. Simple pricing, unlimited support, and no nasty surprises.
Key Features
The Essential IT Support Service brings together everything most businesses need in a single monthly price. IT support and device security as the foundation, layered with complete cloud and email security, a Microsoft 365 Business Premium licence, and centrally managed email signatures. Reliable IT and real cyber defence, simply bundled.
Key Features
The Professional IT Support Service is for businesses that want the best — complete IT support, the strongest security we offer, and Cyber Essentials tools and certification support all in one package. If you need to protect your reputation, meet compliance requirements, and have confidence your IT is in safe hands, this is it.
Key Features
That’s completely normal — and we’ve made it easy to find out. Answer a few quick questions and we’ll point you straight to the right package for your business. No jargon, no hard sell, just the right answer in under two minutes.
That’s fine. Our On-Demand IT Support service gives you access to the same engineers, the same expertise, and the same quality of service — billed in 15-minute blocks, with no contract and no monthly commitment. It’s the right starting point for businesses that need occasional help without the overhead of a managed service.
Not every business is ready for a managed IT contract — and sometimes you just need help with a specific problem. On-Demand IT Support gives you access to WDYG’s engineers on a pay-as-you-go basis. No retainer, no minimum commitment, no monthly bill — just expert IT support billed in 15-minute blocks.
Key Features
Good IT support isn’t about fixing problems — it’s about stopping them happening in the first place. Our team monitors your systems proactively, responds fast when something does go wrong, and takes full ownership of your IT estate from day one.
We’re NCSC Assured, ISO 9001 and ISO 27001 certified, and Cyber Essentials Plus accredited. Not because it looks good on a website — because our clients deserve a provider that genuinely meets the standard. And because after nearly two decades in business, we know that doing things properly is the only way to do them.
We work with small and medium-sized businesses across Bristol, the South West, and beyond. Our clients span professional services, legal, education, manufacturing, and healthcare — sectors where data security and compliance matter most. What they have in common is that they want proper cyber security, handled by people who know what they’re doing and will tell them the truth about where they stand.
Not sure if we’re the right fit? Get in touch — we’ll give you an honest answer.
Sometimes a package is the foundation and the detail is in the extras. Our add-ons let you build on your existing IT support package with additional services tailored to your business — from advanced backup solutions to email delivery tools. Each one is designed to slot in alongside your package without any fuss, and supported by the same team that looks after the rest of your IT.
Workstations hold data your business runs on — documents, project files, local databases, and more. NinjaOne Workstation Backup takes image-level backups of every managed device, so if a laptop is lost, stolen, hit by ransomware, or just fails, your data comes back with it.
Key Features
Servers often hold the data your entire business runs on — files, databases, applications, and configurations built up over years. NinjaOne Server Backup takes full image-level backups so that if something goes wrong, you can restore quickly and completely.
Key Features
Every backup needs somewhere to live. NinjaOne Cloud Backup Storage is the immutable cloud storage that holds your workstation and server backups — priced per TB consumed, managed through NinjaOne, and designed to be beyond the reach of ransomware.
Key Features
Email signatures are a brand touchpoint that gets broken the moment someone updates their own. Exclaimer puts signature management in the hands of IT — consistent branding, legal disclaimers, and marketing banners on every email, from every device, every time.
Key Features
Without proper email authentication, fraudsters can send emails that appear to come from your domain — and recipients have no way to tell the difference. OnDMARC implements the full outbound email security stack and gets you all the way to enforcement, where most businesses stall.
Key Features
When your website sends a form submission confirmation, when your accounting system emails an invoice, when your CRM sends an automated notification — those emails need a reliable relay service to reach their destination. SMTP2GO handles that, simply and cost-effectively.
Key Features
Microsoft 365 Business Premium is the right Microsoft 365 tier for SMEs that take security seriously. It bundles the Office apps your team uses every day with Exchange, Teams, SharePoint, OneDrive, Intune, Entra ID P1, and Defender for Business — everything needed to run a modern, secure business.
Key Features
Microsoft 365 Copilot Business is the generative AI assistant built into the apps your team uses every day — Word, Excel, Outlook, Teams, and Business Chat. Bundled with Business Premium, this licence gets Copilot live for your users faster and at a better combined price than buying separately.
Key Features
Common questions
The Starter package covers unlimited IT support and core device security — the essentials every managed estate needs. Essential adds cloud and email security, Microsoft 365, and email signatures. Professional adds the strongest security stack we offer plus Cyber Essentials tools and certification support. Full details are on each package page.
We don’t work to rigid SLAs — we work to common sense. Every support request is prioritised in our system based on business impact. If you’re down, you go to the top of the queue and we’re on it immediately. A printer that won’t connect can wait. Your business being offline can’t.
Yes — packages can be upgraded at any time. We’ll make the transition straightforward.
Yes. Whether your team is office-based, hybrid, or fully remote, we support them wherever they’re working.
Our support hours and out-of-hours arrangements are discussed as part of your onboarding. Get in touch and we’ll talk you through what’s available.
There is nothing more annoying than an IT glitch that stops you working efficiently. However, knowing you have access to immediate attention to the glitch and a solution to it, is very reassuring and that is provided by We Do Your IT. We have so appreciated the availability and response given by the team at We Do Your IT, enabling us to remain a productive firm.
Richard Sharp – Sharp Family Law
